Frequently Asked Questions
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For Institutions
TalkCampus is a 24/7, anonymous peer support community exclusively for students. It combines peer-to-peer support with real-time crisis escalation, a clinical helpline, teletherapy, and on-demand counseling — all in one platform accessible across 26 languages.
Students can access TalkCampus through the iOS app, Android app, or web app. They sign up using their university email address to verify their student status. Your institution will receive onboarding materials and communications to help promote the platform to your student body.
TalkCampus is not an emergency service. However, our 24/7 Trust & Safety team monitors all conversations and has protocols for identifying and escalating crisis situations. When a risk is detected, our clinical team intervenes and can connect students with appropriate emergency services.
TalkCampus is moderated 24/7 by our Trust & Safety team using a combination of machine learning and human review. We have real-time crisis detection, content moderation, and escalation protocols to ensure student safety at all times.
Yes. Research consistently shows that peer support is effective for reducing feelings of isolation, improving wellbeing, and increasing help-seeking behavior. Our data shows 69% of students say TalkCampus members helped them get the support they need, and 79% say the community helps them feel less alone.
Absolutely. TalkCampus operates globally across 26 languages with real-time translation. Students studying abroad, on placement, or at home during breaks can access support whenever they need it, wherever they are in the world.
Yes. TalkCampus welcomes students of all ages. Our community is diverse and inclusive, and mature students are an important part of our global community.
TalkCampus is exclusively for students at partnered institutions. Users must verify their student status with a valid university email address, which helps maintain the safety and relevance of the community.
Yes. TalkCampus has a 24/7 Trust & Safety team that includes clinical professionals. They monitor conversations, intervene when needed, and provide support through our clinical helpline. However, the core experience is peer-to-peer — students supporting students.
Yes. Because TalkCampus is a global community, there are always students and trained peers online regardless of the time zone. Our Trust & Safety team also operates 24/7, ensuring there is always professional oversight.
We provide real-time incident reports for crisis situations and quarterly sentiment analysis reports. These give you valuable, anonymized insights into the wellbeing trends of your student population, including engagement metrics and key themes.
No — TalkCampus is designed to complement and extend your existing services, not add to their workload. By providing 24/7 peer support and early intervention, we help students get support before issues escalate, often reducing the burden on institutional counseling services.
Our Peer+ Buddy Program trains students to be peer supporters on the platform. Volunteers receive training in active listening and supportive communication, and are supervised by our clinical team. It's flexible and designed to fit around their studies. Visit our Volunteering page for details.
If you or someone you know is in immediate danger, please call your local emergency services. For non-emergency crisis support, visit our Resources page for helplines and services in your country.
For Students
Peer support is when people with shared experiences provide emotional support and practical help to each other. On TalkCampus, this means connecting with other students who understand what you're going through — because they're going through it too.
We use your university email to verify you're a student at a partnered institution. This keeps TalkCampus a safe, student-only space. We never share your email with other users, and your identity is always anonymous on the platform.
TalkCampus is completely anonymous. Other users can't see your name, email, or university. You choose a username and can share as much or as little as you want. We don't sell your data to third parties.
We collect minimal data necessary to run the platform safely. This includes anonymous usage data and content for moderation purposes. We never sell personal data to third parties. See our Privacy Policy for full details.
Completely anonymous. Your name, email, and institution are never visible to other users. The only exception is if our Trust & Safety team needs to intervene in a crisis situation to ensure someone's safety.
TalkCampus is moderated 24/7 by our professional Trust & Safety team, supported by machine learning. They review content, intervene in crisis situations, and ensure the community guidelines are followed.
TalkCampus has 24/7 professional moderation, anonymous usage, machine-learning crisis detection, and clear community guidelines. Our Trust & Safety team includes clinical professionals who can intervene and escalate when needed.
Any language you like! TalkCampus supports real-time translation across 26 languages. You write in your language, and other users see your posts in theirs. Replies come back translated too.
Please visit our Student Contact page to get in touch with our support team. We'll respond as quickly as possible.